ToolpostYour 24/7 virtual back office.
Brisbane tradies' AI admin crew — answering, quoting, invoicing around the clock. Built for solo operators and one-ute-plus-one-mate crews who would rather be on the tools than at the kitchen-table laptop.
No contracts. Set up in an afternoon. The first missed call is on us.
New SMS · Marg from Chapel Hill
Re: leaking kitchen mixer
- phone + SMS answered
- 24/7
- quote from missed call
- <90s
- licence prompts on every quote
- QBCC
- ready exports when ATO asks
- BAS
Early access
Be first in when spots open in Brisbane.
Onboarding runs in small cohorts so we can dial in your voice. Drop your email and we'll send the intake form before your next missed call.
From signup to first invoice
How setup actually goes.
Most Brisbane crews are live the same afternoon. Here is what actually happens — from forwarding your number to running the week's jobs from the dashboard.
No contracts. The first missed call is on us.
- 01
Sign up
Five-minute signup. Tell us your trade, drop your QBCC licence, forward your number. We import your service list and rates — most Brisbane crews are live the same afternoon.
- 02
Your calls get answered, your briefs get quoted
Missed call, voicemail transcript, after-hours SMS — Toolpost answers in your voice, asks for the job address, and turns the brief into a priced draft quote. QBCC licence on the document. GST split the way the ATO wants it.
- 03
The dashboard runs the week
Jobs on the calendar, invoices going out the moment the job wraps, polite chase on the unpaid until funds clear. You open the dashboard to see what's owed, what's booked and what's going out — not to do the typing.
A day with Toolpost
Five jobs the AI does before your second coffee.
Median plumber weekly earnings in Brisbane sit at A$2,162 across roughly 153 jobs per business. The kitchen-table admin never quite ends. Toolpost picks up the slack so those billable hours go back on the tools.
Perth, Gold Coast and Toowoomba queues are open. Today we ship Brisbane-first.
- 01
Picks up the call you missed
SMS enquiry, missed call, voicemail transcript after hours — Toolpost answers in your voice, asks for the job address, and books the site visit on your calendar.
- 02
Reads the brief like a real office
Plain-English messages turn into a priced quote: labour time, materials, call-out fee, GST. QBCC licence number attached to the document, ABN-aware tax lines ready for Xero.
- 03
Books the slot before the kettle boils
Two-way Google Calendar sync (or iCal) blocks out drive time between jobs. The customer gets a confirmation SMS with the tradie's ETA window. You get your morning back.
- 04
Sends the invoice the moment the job wraps
On-job completion note triggers a QBCC-compliant invoice to the customer and a matching bill in Xero or QuickBooks. Direct debit details on the same PDF.
- 05
Chases the unpaid — politely, until they pay
Day 7, day 14, day 21 — a polite reminder sequence, tone dialled to how the original relationship read. Stops the moment funds clear. You don't write a single email.
What the crew handles
The boring office jobs, taken off the kitchen table.
Answers the phone
Missed calls and after-hours SMS get a response in seconds, in your voice.
Drafts quotes
From one-paragraph voicemails. Labour, materials, call-out, GST — line by line.
Books the calendar
Two-way sync with Google Calendar. Drive time between jobs is honoured.
Sends QBCC invoices
Licence number on every document. ABN, GST and BAS-ready totals by default.
Plays nice with Xero
Quotes, invoices and bills sync to Xero or QuickBooks. No double entry.
Chases the unpaid
Polite, escalating reminders until the funds clear. You stop writing chase emails.
Compliance isn't an add-on. It's the default.
Established job-management suites tend to treat Queensland compliance as a secondary integration. Toolpost ships with it wired in — the trade businesses we built for never have to remember to turn it on.
QBCC licence prompts
Licence number attached to every quote and invoice template by default. No copy-paste from the truck door.
ABN-aware tax lines
GST, labour and materials split the way the ATO wants them. Line-by-line, not at the bottom in a sideways footnote.
BAS-ready exports
Quarterly statement falls out already grouped. Your bookkeeper spends time checking, not collating.
Insurer-friendly record
Photos, notes and customer comms kept against the job — useful when a query lands three months later.
Pricing
One line on the monthly. Less than the call-out you lose.
Per-business pricing, well under the ten-plus-hour human virtual-office plans on offer from agencies servicing trade. No minimum hours, no offshore VA hand-offs, no surprise invoices. AI keeps the cost low enough that an owner-operator running one truck and one mate can afford it.
Everything Toolpost does. Reply channel, quotes, calendar sync, invoices, the chase sequence. Set up the same day you sign.
FAQ
The questions we usually get before the first missed-call handover.
Still unsure? The crew replies by email — usually inside a working day.
Talk to the crew
Hand us a missed call. We'll show you how it's handled.
Email us with your trade and a number we can ring. We'll forward you a transcript, the quote Toolpost drafted from it and the calendar slot it booked — before you sign anything.